Restaurants Review Their Customers; New Service Lets Them Track And Rate Your Preferences, Patterns, And Tips For Competitors
I think we’re all familiar with restaurant reviews. You know – you eat a meal at an establishment and then write a review online. Plenty of websites allow amateur “foodies” to make or break their favorite restaurants. But a new service allows the tables to be turned on you!
An Australian company called Dimmi ResDiary lets chefs and restaurant hosts notate and share what you’re like as a customer. Do you always send your food back? They’ll make a note. Do you always complain that your steak was under-cooked? It gets added to your profile – and shared.
Customers have good reason to be a little worried, but an article in Business Week suggests that this sort of thing has been going on for a while now; The proliferation of social media has allowed wait staff and hosts to figure out who you are even before you set foot in the door.
Read more here.