customer service

Last Week the Best Customer Service, This Week The Worst!
Last week I wrote a blog about a company that surprised me with incredible customer service.  That kind of service is few and far between and maybe that's why it inspired me to write a blog, because it's so rare.  This week, the worst customer service EVER!  I feel like they boldly make it nearly im…
A Businesses' Customer Service Shocked Me Not Once, But Twice
I'm the kind of person that says thank you to the check out person and it peeves me when I say thank you and they don't.  It should be them thanking me for choosing their store to make my purchase, right?  We recently stumbled across a pet store in Coon Rapids that I had never heard of before, Chuck…
Grocery Customers Rejecting Self-Checkouts
Personally, I dislike self-checkout lanes in stores - for three reasons.  First, I like the interaction of dealing with another human being.  Second, I believe in businesses employing people.  And last -but not least - I believe that if a customer is to be expected to do the duties that an employee …