Last week I wrote a blog about a company that surprised me with incredible customer service. That kind of service is few and far between and maybe that's why it inspired me to write a blog, because it's so rare. This week, the worst customer service EVER! I feel like they boldly make it nearly impossible to accomplish anything on their website or on the phone so you'll just give up and go away.
I'm the kind of person that says thank you to the check out person and it peeves me when I say thank you and they don't. It should be them thanking me for choosing their store to make my purchase, right? We recently stumbled across a pet store in Coon Rapids that I had never heard of before, Chuck & Don's. We were looking specifically for calming treats for our Schnauzer and thought we'd gi
Personally, I dislike self-checkout lanes in stores - for three reasons. First, I like the interaction of dealing with another human being. Second, I believe in businesses employing people. And last -but not least - I believe that if a customer is to be expected to do the duties that an employee would normally be expected to, the business should offer me some sort of financial reward for doing