Unboxing Your Pivotal Living Tracker 1, Setting it Up, and What to do if it Doesn’t Work

With a new year upon us, many people are trying to loose a couple pounds, or get in better shape. One of the easiest ways to do this is to have a "tracker'", some that tracks your workouts, calories, hydration, etc. Fitbit for example is a very popular choice .I ran across one called the Pivotal Tracker 1. It sold for 12 dollars, and comes with a free app. Despite have negative reviews, I ordered one anyway. Many people had difficulty in setting the Tracker1 up, and many more complained once set up, it was malfunctioning. I had the same problems as most of the reviewers.

Originally, the company specified, a no return, no exchange policy. However, as the bad reviews steadily increased, the company eventually changed their position and allowed either a refund or an exchange. I opted for the refund, but could find no place on the website to offer a refund. I did find the exchange and proceeded to fill out the required information. I then read that I must bear in mind that the replacement may be no better than the one I currently have. If yours doesn't work, watch the video to see my solution.