airlines

The fees — typically $50 round-trip for the first piece of checked luggage — are one of the few bright spots for an industry that is caught between rising fuel costs and customers who expect rock-bottom airfares. "If it weren't for the fees, the airlines would most likely be losing money," said Jim Corridore, airline analyst with Standard & Poor's. ...

Pretty thorough article showing the best and the worst in the airline industry. Take a scan through and see if  the airline you use is included. Four of the major U.S. carriers made its list of the “18 Worst Companies in America.” The year also saw PR nightmares for the industry, including discrimination against disabled and overweight passengers and the episode involving a JetBlue flight attendan