customer service

A Businesses’ Customer Service Shocked Me Not Once, But Twice
I'm the kind of person that says thank you to the check out person and it peeves me when I say thank you and they don't.  It should be them thanking me for choosing their store to make my purchase, right?  We recently stumbled across a pet store in Coon Rapids that I had never heard of before, Chuck…
Grocery Customers Rejecting Self-Checkouts
Personally, I dislike self-checkout lanes in stores - for three reasons.  First, I like the interaction of dealing with another human being.  Second, I believe in businesses employing people.  And last -but not least - I believe that if a customer is to be expected to do the duties that an employee …