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Grocery Customers Rejecting Self-Checkouts
September 26, 2011 Personally, I dislike self-checkout lanes in stores - for three reasons. First, I like the interaction of dealing with another human being. Second, I believe in businesses employing people. And last -but not least - I believe that if a customer is to be expected to do the duties that an employee would normally be expected to, the business should offer me some sort of financial reward for doing so (I.E. - give me a discount on the goods and services)