Waiting sucks. I've add some places I've waited far too long as well..home repairman ( furnace, plumber etc), auto mechanic, doctors office to name a few. I'll bet you could add a few of your own!

People often joke about how much waiting for the cable guy and other service people is costing them — in time and billable hours. Well, now someone has actually done the math.

It costs $37.7 billion a year for the time customers spent waiting on someone to come fix, install or deliver something, according to a new "Cost of Waiting" study from TOA Technologies.

It costs $37.7 billion a year for the time customers spent waiting on someone to come fix, install or deliver something, according to a new "Cost of Waiting" study from TOA Technologies.

It costs $37.7 billion a year for the time customers spent waiting on someone to come fix, install or deliver something, according to a new "Cost of Waiting" study from TOA Technologies.

 

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