Contact Us

Cloquet Police Warn Residents Of Phone Scam; Caller Claims To Be From Microsoft

Source: Domesticat via flickr

Officials with the Cloquet Police Department are warning residents of the city and the surrounding area about a new phone scam.

Over the past week the department has received several similar complaints from residents reporting that they received calls from people claiming to be from “Microsoft” and told the residents that their computers have viruses on them and they need to fix them.  The scammer then requests remote access to the victim’s computer.  Once connected, the caller shows the victim innocuous logs and events and tells them that they are viruses and sends them a link to Western Union to pay for their services to fix the virus.

Damage from these scams can occur in multiple ways.  By taking control of the victim’s computer, the caller can:

  • Transfer information, creating a possible breach in personal information and possible identity theft issues.
  • The scammer can inject their own virus onto the computer, creating a “zombie” computer or holding the computer “hostage” until a fee is paid.
  • Damage, delete or destroy files on the computer that can affect the operability of the computer.

Microsoft does not make these types of calls.

If you receive one of these types of calls, contact your local police department, the Better Business Bureau, the Internet Crime Complaint Center, or the Minnesota Attorney General’s Office.

Here are some helpful links:

Best of Kool 101.7

Recommended for You

Best of the Web

Leave a Comment

It appears that you already have an account created within our VIP network of sites on . To keep your personal information safe, we need to verify that it's really you. To activate your account, please confirm your password. When you have confirmed your password, you will be able to log in through Facebook on both sites.

Forgot your password?

*Please note that your prizes and activities will not be shared between programs within our VIP network.

It appears that you already have an account on this site associated with . To connect your existing account just click on the account activation button below. You will maintain your existing VIP profile. After you do this, you will be able to always log in to using your original account information.

*Please note that your prizes and activities will not be shared between programs within our VIP network.

Please fill out the information below to help us provide you a better experience.

(Forgot your password?)

Not a member? Sign up here

Sign up for KOOL Gang quickly by connecting your Facebook account. It's just as secure and no password to remember!

Sign up to have exclusive KOOL Gang contests, events, coupons, presales, and much more delivered to you for FREE.